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Customers Bank Uses AI to Close Commercial Loans in 7 Days

Source: PYMNTS · 24 Oct 2026, 00:17 UTC

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Commercial loans can take weeks to close, and Pennsylvania-based Customers Bank put its typical wait at 30 to 60 days. A pilot of its artificial intelligence (AI)-powered process closed select commercial loans in seven days, the bank said in July in its Q2 earnings release.…
— Excerpt from PYMNTS

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